




Q1. He Kaihanga koe, he kamupene hokohoko rānei?
A: He kaihanga taputapu horoi mātou, neke atu i te 35 tau o te wheako. Hei tāpiri, he mekameka tuku pai tā mātou e āhei ai mātou ki te whakarato i ētahi atu hua taputapu akuaku.
Q2. He aha te MOQ?
A: Ko tā mātou Rahinga Ota Iti rawa (MOQ) he 100 ngā wahi mō te tae chrome me te 200 ngā wahi mō ētahi atu tae. Heoi, e whakaae ana mātou ki ngā rahinga iti i ngā wāhanga tuatahi o tā mātou mahi tahi, kia taea ai e koe te whakamātautau i te kounga o ā mātou hua i mua i te tuku i tētahi ota nui ake.
Q3. He aha te momo kātereti e whakamahia ana e koe, ā, he aha te roa o tōna oranga?
A: Ka whakamahia e mātou ngā kātereti paerewa i roto i ā mātou taputapu. Tērā pea ka rerekē te momo kātereti motuhake i runga i te tauira me te hoahoa o te taputapu. Mō tōna roanga ora, ka whakawhirinaki ki ngā āhuatanga pēnei i te auau o te whakamahinga me te kounga o te wai. Heoi, kua hangaia ā mātou kātereti kia roa te ora, kia pono hoki te mahi.
Q4. He aha te momo tiwhikete hua kei tō wheketere?
A: Kua whiwhi tō mātou wheketere i ngā tiwhikete hua maha tae atu ki te CE, ACS, WRAS, KC, KS, me te DVGW. Mā ēnei tiwhikete ka whakarite te kounga me te tutuki o ā mātou hua ki ngā paerewa o te ao.
Q5. Kia pēhea te roa ka tukuna taku ota?
A: Ko te wā tuku mō tō ota he 35-45 ngā rā i muri i te whiwhinga mai o tō moni tāpui. Kia mōhio mai, ka rerekē pea tēnei wā i runga i te hua motuhake, te rahinga, me ngā whakaritenga e hiahiatia ana.
Q6. Me pēhea taku tiki tauira?
Mena kei a mātou ngā tauira kei roto i te taonga, ka taea e mātou te tuku atu ki a koe i ngā wā katoa. Heoi, ki te kore te tauira i roto i te taonga, me whakarite e mātou māu.
1/ Mō te wā tuku tauira: I te nuinga o te wā, e 7-10 ngā rā e hiahiatia ana hei whakarite i ngā tauira me te tuku atu ki a koe.
2/ Me pēhea te tuku tauira: Ka taea e koe te whiriwhiri i a DHL, FEDEX, TNT, tetahi atu ratonga tere rānei e wātea ana hei tuku tauira.
3/ Mō te utu tauira: Ka whakaaetia e mātou a Western Union, a Paypal rānei hei tikanga utu mō ngā tauira. Ka taea hoki e koe te whakawhiti moni tika ki tā mātou pūkete kamupene.
Q7. Ka taea e koe te whakaputa kia rite ki te hoahoa a te kiritaki?
Āe, ka taea e mātou te whakaputa hua e ai ki ngā hoahoa a ngā kiritaki. Ahakoa he whakaritenga motuhake āu, he whakaritenga rānei, kei a mātou te kaha ki te hanga hua e ai ki ō whakaritenga.
P8. Ka taea e koe te tuku mai i ētahi atu taipitopito mō ngā tiwhikete hua kei tō wheketere?
Ae ra! Kei tō mātou wheketere te tiwhikete CE, e tohu ana kei te tutuki ā mātou hua i ngā whakaritenga hauora me te haumaru matua i whakatakotoria e te Kotahitanga o Ūropi. Mā te tiwhikete ACS ka whakarite kia tutuki ā mātou hua ki ngā ture Wīwī mō ngā hua akuaku me ngā paipa. Waihoki, mā te whakaaetanga WRAS ka whakamanahia kei te tutuki ā mātou hua ki ngā Ture Whakarato Wai (Whakaurunga Wai) o te UK. Hei tāpiri, kua whiwhi mātou i ngā tiwhikete KC me KS, he mea whakahau mō ngā hua e hokona ana i Korea ki te Tonga, e tohu ana i tō rātou tutuki ki ngā paerewa haumaru me te kounga o te whenua. Hei whakamutunga, mā te tiwhikete DVGW e whakaatu kei te tutuki ā mātou hua i ngā whakaritenga o te Rōpū Hangarau me te Pūtaiao Tiamana mō te Hau me te Wai. E whakaata ana ēnei tiwhikete i tō mātou whakapau kaha ki te tuku hua kounga teitei e tutuki ana i ngā paerewa o te ao.